Informant Management
Friday, December 15, 2023
0800 - 1700
Directions: 715 N. Mountain Ave., Suite 200, Upland, CA 91786

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We recommended our foundational “Informant Development” course first, but not mandatory.

This eight-hour course will focus on informant management and decision making as a handler. Once an informant is “signed-up” to assist with investigations, the responsibility and liability falls on the Informant Handler and their agency. Training and managing informants, reliability issues, operational management and safety from conception to conclusion, debriefing informants, report writing and testifying in court will all be examined. Additionally, administrative responsibilities including payment documentation, maintaining files, and letters of consideration will be covered.

Students will get hands-on experience as a handler in controlled informant operation scenarios.

This is an excellent course for anyone involved in Corrections, Investigations, Supervisors, Custody Personnel, Patrol Officers and anyone who deals with informants or personnel working in a Prosecution Unit. 

APPLICANT *required 
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Important Payment and Group Registration Information:

All payments must be made on-line via Credit Card at the time of registration.  If you are an agency representative and need to register multiple individuals please contact us at We can take care of the registrations for you and have multiple options for group payments. 

If you or your agency need a W-9 form please contact us at  Thank you for your cooperation and we apologize for any inconvenience.

Cancellation Policy:

If Serrato and Associates cancels the course, the full amount of tuition will be refunded or the tuition can be credited to a future course.

If the student/agency cancels prior to 48-hours before the course, the full amount of tuition will be refunded or the tuition can be credited to a future course.  

If the student/agency cancels less than 48-hours prior to the course the tuition is NON-REFUNDABLE. However, the tuition can be credited to a future course.  

If the student "NO SHOWS" the course tuition is NON-REFUNDABLE.  However, the tuition can be credited to a future course. 

For conferences or symposiums, the cancelation refund policy is extended to five (5) business days.

In lieu of cancellation you may transfer your registration to another person without penalty. Cancellations must be made in writing by email to

Cost per person: $125

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